worst experience ever. The worst experience ever. Bought a malfunction dishwasher nearly 2 months ago. It didn't work when it arrived. The daan tech was impossible to get a hold of, and only responded in strange messages. Not very helpful. The sent me an YouTubecideo an asked me to fixed the problem my self. The video wasn't helpful for my problem at all. Two weeks later and approximately 10-20 mails later, the daan tech finally agreed to return the dishwasher. I waited several days for them to pick it up, a mistake apparently-so they tried again. A week went by and somebody finally picked the dishwasher up. Nearly 3 weeks went by and I heard nothing. I asked about an update and the told me they lost the package. It wasn't their fault but the delivery services mistake. Well, I don't really care at this time. I asked for my money back which they refused. They want some more time to look for the package. So don't ever buy anything from this firm. If the product doesn't work - you're screwed.